Turner Engineering moved into a larger operational facility with IT ready before the first day
Turner Engineering relocated from a smaller office into a larger office-warehouse facility in Western Australia. The move could not interrupt customer phone lines, sales-engineer order intake, warehouse pick-and-pack workflows or the field-facing team supporting mechanical-services customers.
Inlight IT delivered the relocation IT scope across site survey, cabling coordination, comms infrastructure, internet, firewall, switching, warehouse Wi-Fi, telephony, endpoints, server relocation and day-one floor support. The new facility was treated as a live operating environment before users arrived, not as a build still in progress.
- Client
- Turner Engineering
- Industry
- Mechanical-services supply (HVAC products)
- Location
- Western Australia
- Starting point
- Relocating from a smaller office into a larger office-warehouse facility
- Environment
- Office users, warehouse pick-and-pack workflows, field-facing sales engineers and customer-facing phone numbers tied to one IT cutover
- Engagement type
- End-to-end relocation IT — survey, cabling, comms, internet, firewall, switching, warehouse Wi-Fi, telephony, endpoints, server relocation and day-one support
- Outcome
- A larger facility online from day one with continuity protected, on a network designed for warehouse operations
Turner Engineering — office & warehouse relocation IT
An operational facility move with sales, warehouse and field operations tied to one IT cutover.
An operational facility move, not a simple office move
The project was structured into four practical workstreams, each reducing cutover risk before move weekend.
Office users, warehouse workflows, field-facing sales engineers, customer-facing numbers and stock movement were all tied to the same IT cutover.
Office, warehouse and field users readied for day one with endpoints, access and floor support.
The new facility was treated as a live operating environment before users arrived, not as a build still in progress.
The move had to protect sales, warehouse and field operations at the same time
The IT risk was not limited to whether desks had network access on Monday morning.
The relocation touched customer calls, stock enquiries, order processing, warehouse picking, dispatch documentation, remote access and the systems used by sales engineers in the field.
The larger facility also changed the physical shape of the environment, requiring deliberate network design rather than a like-for-like copy of the previous site.
This was an operational facility move, not a simple office move
Turner Engineering supplies HVAC products to the mechanical-services industry; its customers rely on timely product availability, accurate stock information, working phone lines and responsive sales support. Inlight IT structured the project around continuity first, then capacity.
Everything was tied to one IT cutover
Office users, warehouse workflows, field-facing sales engineers, customer-facing numbers and stock movement were all tied to the same IT cutover.
Customer phone lines could not be interrupted
The move could not interrupt customer phone lines, sales-engineer order intake or the field-facing team supporting mechanical-services customers.
Warehouse workflows were part of the risk
The relocation touched stock enquiries, order processing, warehouse picking and dispatch documentation — pick-and-pack workflows had to keep moving.
The larger facility changed the IT requirement
Network coverage was not just for desks and meeting rooms; it had to support warehouse movement, stock handling and field-facing workflows across the new footprint.
The new site needed deliberate network design
The larger facility changed the physical shape of the environment, requiring deliberate network design rather than a like-for-like copy of the previous site.
A relocation IT programme built around continuity, readiness and the larger facility
The project was structured into four practical workstreams, with the move weekend run as a controlled cutover. Each reduced cutover risk before move weekend and made sure the new facility was operationally ready before staff arrived.
01The new facility was specified at the physical-infrastructure level before relocation
Site survey and cabling coordination handled the comms and physical infrastructure ahead of the move.
02The network was designed for warehouse operations, not only office connectivity
Switching and warehouse Wi-Fi were designed for the larger footprint, not copied from the old site.
03Trade-facing numbers stayed operational through the relocation window
Telephony was managed so customer-facing numbers kept working across the move.
04Office, warehouse and field users had practical day-one support
Endpoints, server relocation and floor support readied office, warehouse and field users for day one.
05The move weekend was run as a controlled cutover, not a build
The work that could be surveyed, ordered, configured, ported, tested and validated ahead of time was removed from the cutover window wherever possible, so the weekend was a controlled switch rather than a build.
From site survey to a controlled cutover and a working day one
Select a stage to trace how the move weekend became a controlled cutover rather than a build.
The move weekend was treated as cutover, not the build phase
A high-quality relocation does not rely on heroic work during the final weekend. The work that can be surveyed, ordered, configured, ported, tested and validated ahead of time was removed from the cutover window wherever possible, so the weekend was a controlled switch rather than a build.
Four practical workstreams, each reducing cutover risk before move weekend.
One IT cutover tying together office users, warehouse workflows, field-facing sales engineers and customer-facing numbers.
Office, warehouse and field users all had working endpoints, access and visible support when the facility opened.
The new facility was treated as a live operating environment before users arrived — online from day one.
A larger facility came online with continuity protected and the IT foundation reset
The relocation was structured around continuity first, then capacity. The larger facility came online with customer contact, warehouse workflows and field operations protected, on a network designed for the new footprint.
Customer contact stayed live
Trade-facing phone numbers and customer communication remained available through the move.
Warehouse workflows were protected
Pick-and-pack activity, stock enquiries and dispatch documentation were treated as part of the cutover, not afterthoughts.
The network matched the new facility
Switching and warehouse Wi-Fi were designed for the larger office-warehouse footprint.
Move-weekend risk was reduced
Survey, ordering, configuration, porting and validation were handled before cutover wherever possible.
Users had practical day-one support
Office, warehouse and field users had working endpoints, access and visible support when the facility opened.
The new site became easier to operate
The relocation reset the environment into a cleaner, more supportable model.
A high-quality relocation does not rely on heroic work during the final weekend — the new site was treated as a production environment before the business depended on it.
The new site was treated as a production environment before people moved in
Continuity first
Calls, warehouse and field operations protected.
Designed for the warehouse
Network built for the larger footprint.
Numbers stayed up
Trade-facing telephony maintained through the move.
Validated ahead
Work moved out of the cutover weekend.
Day-one support
Office, warehouse and field users supported on the floor.
Foundation reset
A cleaner, more supportable environment at the new site.
The scope ran from site survey to day-one floor support
Site and physical infrastructure
6- Site survey
- Cabling coordination
- Comms infrastructure
- Physical-infrastructure specification
- Relocation scoping alongside fit-out
- Larger-footprint planning
Network and connectivity
6- Internet and firewall
- Switching
- Warehouse Wi-Fi
- Warehouse coverage
- Remote access
- Network design for the footprint
Telephony and continuity
6- Telephony cutover
- Customer-facing numbers
- Porting ahead of cutover
- Trade-facing continuity
- Order-intake protection
- Move-weekend cutover
Endpoints and day-one readiness
6- Endpoints
- Server relocation
- Day-one floor support
- Office users
- Warehouse users
- Field-facing team
Relocating an office, warehouse or operational facility?
We scope relocation IT alongside the fit-out so the site is ready before move-in.
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